Dashboards, KPIs and Scorecarding

Easily Identify and Action Micro-Level Requirements Using Macro-Level Indicators

The core principle of an Entalysis dashboard, populated with scorecards and KPIs (Key Performance Indicators), is to clearly indicate the status of each metric and lead the user to analyses of the underlying data, identifying the root cause of poor- or well-performing issues, with the functionality to take corrective action where appropriate.

This is a structured set of reports, where collaboration is key. A given KPI will be reported to all participants within a process but, dependent upon the participant's responsibilities, the data must be filtered for sensitivity and relevance. For example, the stock availability KPI may be poor-performing for only one product group: the responsible inventory controller and manager will see the product group's KPI and each will be led to analyses of the poor-performing products within the product group. A demand analysis may show nothing unusual, but supplier delivery perfomance might be poor. After consultation between manager and inventory controller, it is agreed to use the alternate supplier while the prime supplier recovers performance. (This supplier change could be actioned via Extensions if desired and the relevant management information system updated.)

Participants are led to the causes and associated corrective actions of poor- and well-performing KPIs, ensuring the correct action is taken clearly, quickly and easily, without needing to perform their own investigation.

Dashboards report clearly on all scorecards and KPIs from each process within your business, covering the supply chain, accounts, human resources, sales etc. Senior managers' dashboards will report the KPIs relevant to their level of responsibility, ensuring all participants have full visibility.

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