Support and Training
With the customer being at the centre of every Entalysis solution, training is delivered on site using the customer's own demand data. Inventory Strategy Manager's ease of use enables the product training aspect to be completed relatively quickly, which means the majority of the training covers inventory optimisation methodology, such as the impact of additional warehouses or different lead times. This increases the user's understanding of the core supply chain issues and enables them to realise even more value from their Entalysis solution. Full telephone and e-mail support is also available to answer any other queries.
Inventory Strategy Manager is a steadily evolving software tool, where extra functionality and refinements are incorporated over time. A yearly update is available from the first quarter each year, which ensures our customers always have the latest inventory optimisation methodology at their disposal.