Leyland Exports Case Study
Demand Forecasting and Management, Procurement

Leyland Exports are leading distributors of truck and trailer parts. Formerly the parts division of Leyland Truck and Bus, they have grown significantly, both organically and through acquisition, and are the home of the AmiPart, Gardner Parts and OmniPart brands.

Leyland Exports supply original equipment and pattern commercial vehicle parts to factors and distributors across the world. Stock availability is of paramount importance because their customers expect ex-stock delivery and their requirements are immediate, meaning that even loyal customers will source parts from Leyland Export's competitors if they are unavailable to supply quickly. Their suppliers are located in the Far East, Europe and the United Kingdom, and have replenishment lead times ranging from 3 months to same-day. Balancing service levels against inventory value is a key driver of their profitability, which the long replenishment lead times inhibit.

Leyland Exports felt that stock availability of their highest-selling products could be improved, which would minimise lost sales. With several divisions within their business, Leyland Exports wanted to establish a common process between each division's supply chain team, that improved visibility across the business and gave them the tools to optimise their performance. With a range of users accessing the system, from sales, supply chain and senior management, it is necessary to restrict sensitive data and functionality.

Entalysis implemented Extensions with Demand Forecasting and Management, and Procurement modules in March 2011. Using Extensions, the supply chain teams improved the stock profile and the visibility has enabled them to work much more effectively with their suppliers, improving delivery performance.

• Stock Availability Up To 95% (Up 18% Points) On Highest-Selling Products
• Sales Revenue Up 32% Overall
• Stock Value Up Marginally By 1.5%

Seven months later in October 2011, sales turnover has increased by 32%, largely thanks to the improved stock availability of 95%, a rise of 18% points, on their highest-selling products. Stock values initially rose as stock profile increases arrived before demand consumed the stock excesses, but this continues to fall and has now returned to the original values, being up marginally at 1.5%.

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